Dear Guest Shannong_3_11,
In the name of Iberostar Bavaro Hotel Manager, Mrs. Helena Santos, I want to thank you for taking time to write a review about your experience in our hotel. We also thank you for your loyalty towards Iberostar Hotels and Resorts.
It is a pleasure to read that you consider our hotel chain to provide the best service through the friendliness of our staff members. In Iberostar we are certainly committed to treat all our guests as “star in vacations”. We are glad to read that we accomplished our goals during your stay among us. I will send your lovely words to Gregory, in the buffet. He will be happy to know that they made your stay memorable.
We look forward to welcome you again in the future, and feel free to contact us to help you enjoy your next stay with us.
Yours Sincerely,

Dear Guest Rodhopper,
We would like to thank you for taking time to write a review about your stay at Iberostar Bavaro Hotel. In the name of the Hotel Manager, Mrs. Helena Santos, we want to express how sorry we are to hear that you had several incidences during your stay among us.
In Iberostar we are committed to provide to our guests the best experience during your holiday vacations. The friendliness of our staff as well our outstanding cuisine and varied gastronomy are our guiding principles. We take cuisine really seriously as it is one of our strengths according to our costumers’ opinion. We apologize for not having provided an excellent food and drinks experience while you were staying among us.
We appreciate your very important feedback about the quality and variety of the food, as well as the quality of the drinks and beverages. I assure that your concerns are already sent to the corresponding departments. We have been taken notes which I am sure they will help us to improve our service.
We will be honored to welcome you back again and shows you our improvements. Please contact us for further assistances.
With kindest regards,

Dear Guest Cathy M,
We want to thank you for choosing Iberostar as your destination chain for your vacations. We also thank you for taking time to write some comments about your stay in Iberostar Bavaro Hotel.
In the name of the Iberostar Bavaro Hotel Manager, Helena Santos and her team, we want to express you how glad we are to read that you had a good experience whilst your visit.
In Iberostar we are “all about” our beloved guests. We appreciate your kind comments about the beauty of our accommodations and facilities, and about the service of our staff members.
We hope to see you in our hotel again, please contact us to help you enjoy your next visit.
Yours Sincerely,

Dear Guest AnneMaireEwK,
In the name of Iberostar Bavaro Hotel Manager, Ms. Helena Santos and her team, I would like to thank you for having chosen Iberostar as the destination for your vacations, also for taking the time to post a review about your stay among us.
I would like to express how glad we are to read that you had marvelous time in your first visit to our premises and facilities. It is a pleasure to read that you enjoyed the beauty of our hotel, the wide range of gastronomy offered in our nightly themed buffet and five specialty restaurants, the friendliness of our staff members; and the San Valentine’s day especial decoration.
We are already willing to welcome you back again next year, please contact us to assist you for your next visit.
With regards,