Dear Merv,

Thanks for your positive review. We are happy to hear you enjoyed your stay at the hotel and we appreciate you recognizing our staff. Our goal at Artplus is to make every guest feel welcome, comfortable and happy and every single person who works at the hotel contributes to that atmosphere.

We are also very flattered that a musical artist like you thinks so highly of our hotel. We look forward to seeing you on your next visit to Tel Aviv.

Elza Spector, General Manager, Atrplus Hotel
Jordana Neeman, Guest Relations Manager, Atlas Hotels

Dear Guest,

Thank you for taking the time to share your experience at our hotel. We always enjoy hearing what guests have to say about their time with us. We are pleased to hear you had a nice stay and were happy with the hotel and the staff. We are sorry to hear you encountered difficulty with the shower pressure. Our showers have a very large range of pressure from very light to very strong. In future just ask our front desk staff and we will check the shower head and make sure you have the pressure you desire. We hope you had a nice time in Tel Aviv and look forward to seeing you on your next visit to Israel.

Elza Spector, General Manager, Atrplus Hotel
Jordana Neeman, Guest Relations Manager, Atlas Hotels

Dear Guest,

Thank you for you candid feedback regarding your stay at the Artplus hotel. I am sorry to hear you encountered some difficulties with the heating in your room. The heating system in our hotel is quite strong. However as it is a different system than what guests use at home they may have difficulty getting the settings right. Our front desk staff is always available to help all of our guests to make sure they are able to receive the desired temperature they like. In future please give us a call and we will come and assist you right away.

In addition, if you were not happy with the size of the room we would gladly have upgraded you to a bigger room (we can not always promise this at it is based on availability but in your situation we did have rooms available). We are always accessible to our guests to assist them with all of their needs. It is our main concern to make sure that they are happy and comfortable. Finally, we also offer guests an extra rolling rack to place in their rooms if the storage space does not offer enough room for their clothing items. They simply need to call the front desk and we will bring it up to their room. Should you have any other concerns that you would like to discuss we would be happy to hear from you to see how we can assist.

Elza Spector, General Manager, Artplus Hotel elza@atlashotels.co.il
Jordana Neeman, Guest Relations Manager, Atlas Hotels Jordana@atlashotels.co.il

Dear Guest,

Thank you for your forthright review we appreciate you taking the time to write it. The ArtPlus is a very unique hotel full of original Israeli artwork and we are glad you were able to appreciate all the distinct creations that the hotel has to offer. However, each one of our boutique hotels has it's own special style and theme created specificly to give people a broad range of choice in location and atmosphere. As you have now seen three of our hotels I'm sure you can see why Atlas composed the phrase "Each one in their own style" to describe our selection of boutique hotels. We look forward to seeing you agian the next time you are in Israel.

Elza Spector, General Manager, ArtPlus Hotel
Jordana Neeman, Guest Relations Manager, Atlas Hotels