We would like to thank you for choosing Grand Ambassador Seoul as your accommodation choice during your recent stay in Seoul and for taking the time to your valuable comment.

We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. This will certainly motivate our staffs to keep up the good work. We hope we will have the pleasure of welcoming you again soon in Grand Ambassador Seoul.
And also please accept the sincerest apology for the inconvenience and frustration due to unfriendly staff. Certainly, this is disappointing for us as well. Although we cannot undo the aggravation we caused you, I would like to assure you that your experience was not norm at the Grand Ambassador Seoul. I have addressed your comments with my team to avoid the similar nature of the issues.
We hope that you have not lost complete confidence in us and that we can continue to welcome you to the Grand Ambassador Seoul whenever your travels bring you to Seoul.
Thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassdor Seoul. If there is any way we can assist you further, do not hesitate to contact us. Thank you again and have a pleasant day.

Sincerely Yours,
June OH
Lobby Manager
Grand Ambassador Seoul

On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your tfeedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future.
We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests.
First off, we are pleased to hear that you were satisfied with overall service and The King's Premium Live Buffet restaurant. The Premium Live Buffet THE KING'S is most attractive restaurant in Grand Ambassador Seoul. THE KING'S has served over 100 kinds of food especially fresh seafood such as Live Tuna, Live Lobster and Live Oyster. I am sure your good comment will serve as an encouragement our property.

Once again, thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul.

Sincerely,

June Oh
Lobby Manager
Grand Ambassador Seoul

On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your tfeedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future.
We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests.
First off, we are pleased to hear that you were satisfied with overall service and The King's Premium Live Buffet restaurant. The Premium Live Buffet THE KING'S is most attractive restaurant in Grand Ambassador Seoul. THE KING'S has served over 100 kinds of food especially fresh seafood such as Live Tuna, Live Lobster and Live Oyster. I am sure your good comment will serve as an encouragement our property. And also all hotel rooms has heated toilet seat for guest's convenience.

Once again, thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul.

Sincerely,

June Oh
Lobby & Quality Manager
Grand Ambassador Seoul