Dear Guest,
It is so pleasing to hear that your family celebrated and enjoyed your Fathers 60th birthday here with us at Ghazala Gardens. It sounds like you took advantage of our wide choice of A La Cart and Buffet restaurants which we offer in our “All Inclusive” at both lunch and dinner times, with the exception of the local delicacies such as Local Fresh Lobster dishes for example. We Have a kids’ corner in both Fountain and Olive gardens Buffet restaurants with a different menu every day and a choice of children’s dishes at each A La Cart restaurants, also snacks at the beach bar at lunch time and as you say the Italian restaurant is the most popular with the children. All guests receive an information pack on arrival and all details are made clear at the welcome meetings with your holiday Representative and our Guest relations team, to ensure our guests receives all their benefits during their stay.
We do apologize for any delay with our maintenance team, rest assured that we train and encourage all our departments to work together to ensure safety, cleanliness and quality service at our Resort.
We welcome you and your family for any future visits or celebrations and thank you for taking the time to give us your feedback.
Yours faithfully
Guest Relations Manager