Dear 24K60763, Thank you for taking the time to write your kind review. There is so much to do at The Puntacana Resort & Club. Walking distance from The Westin you can find Playa Blanca where you can practice all kinds of water sports. At the Kite School (kayaking, kitesurf, and sailboat) and at the Dive Center they offer scuba diving, snorkeling, fishing, coral reef gardening, and a tour of the underwater museum. At the Puntacana Ecological Foundation they have tours of the environmental programs such as beekeeping, worm compost, sustainable agriculture, aquaponics, vegetable gardens, Zero Waste, protecting the ridgeway hawk, turtle conservation, and of the Indigenous Eyes Ecological Park and Reserve -lagoons where you can swim with turtles- included when staying at the Westin and horseback riding. At the Oscar De La Renta Tennis Center you can play tennis. We inlclude all day shuttles to the Puntacana Village where you can find different restaurants and to Bluemall Puntacana. And there are also 7 restaurants at the resort to choose from. We are glad you enjoyed Don Queco Cigar Lounge at The Westin and that you found our staff to be "great". Our staff is committed to excellence in service and we will be sharing your comments with them. They strive to walk extra mile to make our guests' stay a memorable one. We hope to welcome you again in the near future and that you can enjoy all the activities Puntacana Resort & Club has to offer!

Dear EricandRyan, We appreciate you taking the time to write a review and your encouraging words about Victor. We will definitely let him know and are sure he will be very pleased and motivated to keep on offering his knowledge and attentive service to our guests. We are proud to be able to share our local products with guests from other countries. Thank you for recommending Don Queco Cigar Lounge at The Westin at Puntacana Resort & Club and we hope this is the first of many visits!

Dear Joshua C, Thank you for taking the time to recommend Don Queco Cigar Bar at The Westin at Puntacana Resort & Club. It is people like Hugo that help us to offer our guests stay to be one to remember. He will be delighted to know of your kind words. We will share your comments with department heads to make sure we can make your experience a better one if you decide to return. Your opinion is very important to make any necessary adjustments. We hope you visit us again.

Greeting Mr. Jacques, First of all we are delighted that you've found this place to be special, because it is, most because of the profesionalism and attention of the staff. We are very sorry to hear that the experience waesn't as pleasant as always, we definetely going to work on the service issues you encountered so that next time you give us the chance to exceed your expectations! Hope to see you soon!

Greetings Jacques R Thank you very much for your comment, we take a lot of pride of our staff and their passion to service, i will pass this comment to Victor and Carmen who i know will be delighted. Thank you again and we hope to keep seeing you at our Cigar Lounge!

Dear Mr. Arthur, Thank you very much for your comment, we take a lot of pride of our staff and their passion to service, i will pass this comment to Victor who i know will be delighted. Thank you again and we hope to keep seeing you at our Cigar Lounge!

Greetings - Jaume A Thank you very much for your review, we are delighted you had an amazing time at our Cigar Bar, we have worked on the food menu and trust me it's a lot better!, we hope you come back again soon so you can see for yourself. Thank you!

Saludos - Cigarmaker Muchísimas gracias por su comentario, estamos honrados que nos califique como el 2do mejor del país!, para nosotros es un placer y esperamos tenerlo de vuelta!