Галаксиленд
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Jspsihota
Калгари, Канада169 публикаций
февр. 2024 г. • Семейный отдых
-expensive!! For our toddler, she was only able to go on 5 rides and her wristband was over $50.
-weekends and peak busy season, it’ll be very crowded with strollers, wagons and rental mall patrols. The space between rides is quite small so it can get hard to move around.
-staff were rude
-the roller coasters look really fun but the line ups are long
-agree with previous posters that Galaxyland is dirty and dusty. I definitely don’t see daily cleaning and maintenance being done
-weekends and peak busy season, it’ll be very crowded with strollers, wagons and rental mall patrols. The space between rides is quite small so it can get hard to move around.
-staff were rude
-the roller coasters look really fun but the line ups are long
-agree with previous posters that Galaxyland is dirty and dusty. I definitely don’t see daily cleaning and maintenance being done
Опубликовано 17 февраля 2024 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hi Jspsihota ,
Thank you for taking the time to provide your feedback on your recent visit to Galaxyland.
Our Guest Services Manager is always happy to discuss your recent visit. Please feel free to call 780-444-5291 at your convenience. These conversations are a great way to narrow in on specific areas that you enjoy or would like to see modifications. We encourage you to take the time to call.
We appreciate your patience as we complete our Galaxyland Powered by Hasbro rebranding. We are excited about the changes we are making to enhance the park experience, and we are actively working on completing this in a timely manner. Should there be cleanliness issues that need attention please feel free to notify any Galaxyland staff who will inform our custodial team.
Опубликовано 21 февраля 2024 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
eamorrison
Canada10 публикаций
авг. 2023 г. • Семейный отдых
We are visiting from Ontario. I went today for the first time. The rides were very fun and the food was excellent actually decently priced . The staff that run the rides were really nice - however …when we bought our tickets, The young lady (Sheera) at the ticket desk was extremely rude to myself and my child. I was actually shocked at her lack of manners and her stern words. All we were doing were buying tickets. No
Smile or friendly greeting- just using a harsh voice. I went to reach to get my arm ticket on the counter that she placed and she yells. “ DONT TOUCH! DONT TOUCH”
Where are your manners? How about” please don’t touch those yet. Ma’am I’m not done.”
I’m actually really upset me that I paid so much money to come in and was treated that way. But the other amazing staff made up for her lack of kindness and just genuine decency
Smile or friendly greeting- just using a harsh voice. I went to reach to get my arm ticket on the counter that she placed and she yells. “ DONT TOUCH! DONT TOUCH”
Where are your manners? How about” please don’t touch those yet. Ma’am I’m not done.”
I’m actually really upset me that I paid so much money to come in and was treated that way. But the other amazing staff made up for her lack of kindness and just genuine decency
Опубликовано 4 августа 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hello eamorrison,
Our Guest Services Manager would be happy to speak with you regarding your recent visit to Galaxyland. Please reach out when it is convenient to 780-444-5291.
Опубликовано 11 августа 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
TennisStar602
Нью-Джерси625 публикаций
июль 2023 г. • Путешествие в одиночку
I rode the Ferris wheel which cost about six Canadian dollars (CA $6.00). This ride lasted about ten (10) minutes and I got great views. I thought that the staff could have been a bit more friendly. I walked around the entire amusement park. There were many other rides and games to enjoy.
Опубликовано 11 июля 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Thank you for your review TennisStar602,
It is a great tip for our guests to know that while our full day pass is the best way to enjoy unlimited rides , if you only have time for one ride before shopping , that is an option too!
We hope that you are able to visit again soon!
Опубликовано 18 июля 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
skyler b
Fort St. James, Канада6 публикаций
июнь 2023 г.
there are some rides that are fun. but there are some rides that were boring. but there are arcade games there's also a laser game
Опубликовано 20 июня 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hi 317skylerb,
Galaxyland prides itself on offering rides for all ages and thrill-seeking levels.
We are glad to hear that you had fun!
We hope to see you again soon!
Опубликовано 23 июня 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
lightsaberkid
Fort St. James, Канада6 публикаций
июнь 2023 г.
The rides were so much fun the blue roller coaster is like the funnest but most tame the pink roller coaster was over really quick still alright though i saved the best ride for last the green spinning ride was the best it spins on th side upside down and normally and lasts the longest.The arcade is alright its really hard to get tickets though the prizes are still pretty cool though. the G.I. Joe laser took a while to figure out but eventually we did and it was really fun highly recommend when with friends.
Опубликовано 20 июня 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hi lucasstarwars,
HAVOC is an extreme ride! Glad to hear you enjoyed it and all of the other rides.
You also had a chance to try the arcade and games - you are right, they are fun! G.I. Joe is one of our favourites too!
Hope to see you and your friends soon!
Опубликовано 23 июня 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
Goat account
4 публикации
июнь 2023 г. • С друзьями
The rides were so fun and some of the rides had very unique designs and how they function.My favourite ride was the blue roller coaster that spins while you are on it.The most unique ride was trouble ride you can control a joystick on the ride to spin in all kinds of ways highly recommended ride.There is also a arcade part of galaxy with all kinds of games and such you use a card to play all your favourite games which you can get at the front desk of the arcade.
Опубликовано 20 июня 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
hi merrikb2023,
What a wonderful review!
We always like to hear what rides are personal favourites. Galaxy Orbiter and Trouble Twister are great choices!
With such a wide variety or rides and games, Galaxyland has something for all ages!
Come visit again soon!
Опубликовано 23 июня 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
sally d
1 публикация
июль 2022 г. • Семейный отдых
In A Land, which brought me and my family enchantment, thrills, and amazement. Instead we left the park only after 4 hours. With feelings of Disappointment, unpleasant, upset!!!!! Go to the World Waterpark instead!!!! Every single year Galaxyland gets more expensive and looses more good rides and gets more run down. I couldn't wait to get the h*** out of the park. The Mindbender was closed even though it said on the website it was open .(relating to my visit back in 2020). Just about every ride was closed. And the majority of the rides as it is are just crap prototype carnival rides that no one usually rides even at KDays. The Swings were the only good rides there along with the Space shot and Orbitor. ( And quirks in the works) but seriously over 60$ just to ride around 5 rides. Come on West Edmonton Mall. The Amusement park planner that works for Triple 5 should be fired. Before WEM goes out of business. I could of planned Galaxyland way better than this abomination and sorry excuse for a theme park. I've personally operated every ride in the park. And even rode the Mindbender well over 300+ times...( Not even exaggerating) along with the Formal Drop of Doom ride they were some of my favorite rides I've ever rode and I've rode roller coasters and various rides all over North America. And those two rides I'll never forget. Galaxyland needs an expansion not just in the same spot in the mall but an addition area in the mall with different rides better rides similar to the Mindbender and Drop of Doom. Wow your customers not cheat them. We already get that from KDays. Anyways don't waste your hard working dollars at Galaxyland people it's never going to get any better there.
Опубликовано 9 июня 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Shauntelle W
3 публикации
апр. 2023 г. • Семейный отдых
Went as a family with a 4 year old and 6 year old. There were only 4 or 5 rides the 4 year old could go on. One of which was the dragon coaster that had an incredibly long line because only three seats were rideable (the rest were broken). Swing of the Century was a long wait as well as only 2 of maybe 8 double seats were not broken for kids to be chaperoned.
We took a break and then came back later. The 4 year old was not allowed on the smaller bumper cars even though she rode them 4 times earlier in the day. The ride attendant said she was too short even though her head was touching the marker. We pointed this out and she just shrugged and walked away from us.
Overall the place is rundown and in need of repair. There were more rides closed then indicated on the website. We had a discount bc we were staying at the hotel and still thought it was a massive waste of money.
We took a break and then came back later. The 4 year old was not allowed on the smaller bumper cars even though she rode them 4 times earlier in the day. The ride attendant said she was too short even though her head was touching the marker. We pointed this out and she just shrugged and walked away from us.
Overall the place is rundown and in need of repair. There were more rides closed then indicated on the website. We had a discount bc we were staying at the hotel and still thought it was a massive waste of money.
Опубликовано 30 апреля 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hello Shauntelle W,
Thank you for taking the time to provide your feedback on your recent visit to Galaxyland.
We appreciate your patience as we complete our Galaxyland Powered by Hasbro rebranding. We are excited about the changes we are making to enhance the park experience, and we are actively working on completing this in a timely manner.
Our Guest Services Manager would be happy to speak with you regarding your recent visit to Galaxyland. Please reach out when it is convenient to 780-444-5291.
Опубликовано 1 мая 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
travelroundtheworld0
Виннипег, Канада34 публикации
март 2023 г.
To sum it all up- not worth the money. My son and I came here specifically for Galaxyland and the waterpark.
Galaxyland is old and outdated, and VERY dusty, Staff are extremely slow. We came from several provinces over and I made sure to note what attractions at Galaxyland were closed. When we got there at least 3 rides in addition were closed indefinitely vs what was listed on their website. This was extremely disappointing and made it simply not worth the money. We stood in line for the only thrill coaster available, and watched as many people ahead in line had their clothes stained with blue paint- yet there was no note anywhere of wet paint on the railings.
When we went on the ferris wheel we were second in line, yet it took 40 minutes to get on. Once we were on, it was very clear how dirty and dusty the entire park was. You could see the build up of dust on everything.
In total, we went on 5 rides which was not worth the $64. Keeping in mind, I am travelling with my teenage son, and we were clearly too big to go on the kiddy rides- it didn't leave much left.
Save your $ and go to the waterpark instead.
Galaxyland is old and outdated, and VERY dusty, Staff are extremely slow. We came from several provinces over and I made sure to note what attractions at Galaxyland were closed. When we got there at least 3 rides in addition were closed indefinitely vs what was listed on their website. This was extremely disappointing and made it simply not worth the money. We stood in line for the only thrill coaster available, and watched as many people ahead in line had their clothes stained with blue paint- yet there was no note anywhere of wet paint on the railings.
When we went on the ferris wheel we were second in line, yet it took 40 minutes to get on. Once we were on, it was very clear how dirty and dusty the entire park was. You could see the build up of dust on everything.
In total, we went on 5 rides which was not worth the $64. Keeping in mind, I am travelling with my teenage son, and we were clearly too big to go on the kiddy rides- it didn't leave much left.
Save your $ and go to the waterpark instead.
Опубликовано 12 апреля 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hello travelroundtheworld0,
Our Guest Services Manager would be happy to speak with you regarding your recent visit to Galaxyland. Please reach out when it is convenient to 780-444-5291.
Опубликовано 13 апреля 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
johnnyraggs31
Калгари, Канада38 публикаций
апр. 2023 г. • Семейный отдых
Wow, what can I say? We came here over the Easter break with the kiddos, did they have a good time? Yes, they did. But wow is this place run down. Lots of the rides had parts that were out of order, for example, the kids dragon roller coaster had 8 total seats, 6 of them were out order. So only 4 out of 16 kids can ride at a time. There were a few rides that were completely out of order (which I get) but having so many rides not working completely was a bit nerve wracking. The staff there seemed to be in absolutely no rush for anything. Some rides our kids had to sit for 10-20 min on the ride before the staff had everyone seated properly. I also think there was staffing issues as most rides only had one worker. The place seemed old and dirty and could definitely use a freshen up. In contrast to the rest of the mall, it looked almost forgotten.
Опубликовано 9 апреля 2023 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании Tripadvisor LLC. Tripadvisor проверяет отзывы.
Hi johnnyraggs31,
Thank you for taking the time to provide your feedback on your recent visit to Galaxyland.
We appreciate your patience as we complete our Galaxyland Powered by Hasbro rebranding. We are excited about the changes we are making to enhance the park experience, and we are actively working on completing this in a timely manner.
We assure you that safety is our top priority and we have a rigorous training program for all our operators. Some rides do require that we only have one operator in order to ensure all protocols are followed.
We look forward to your next visit. We know that you will enjoy the groundbreaking new plans for family thrills that will immerse our guests in an out-of-this-world experience.
Опубликовано 11 апреля 2023 г.
Этот ответ является субъективным мнением представителя руководства, а не компании Tripadvisor LLC.
chramostas
Fort St. John, British Columbia5 публикаций
How much does it cost to play the arcade games? Are all the carnival/arcade games included with the wrist band?
Gossip G
White Rock, Канада44 публикации
It ranges from different price. It's not included in wrist band.
Annette R
2 публикации
Minimum Height to go on all Rides??
Frozen_gringo
Moose Jaw, Канада622 публикации
For the most part, it’s 48”. My little guy is 5 and he got to ride a lot of rides tho and he’s a little under the height.
Can you go on rides with a two year old as a chaperone? What would the cost be for an adult chaperone and a 2 year old? Thanks!
Hi Jaime - Children aged 2 and under ride for free. Galaxyland ride requirements are measured by height, and those who are 32 inches and under can ride Balloon Race, Carousel, Galaxy Express, and Solar Spinner. They do require an adult chaperone over 56 inches who must pay to ride. This can be done either by purchasing points or by purchasing a General All-Day Ride Pass. Points are $4+GST and the four rides mentioned each cost one point. A General All-Day Ride Pass costs $45+GST. We hope this information helps!
Kelsey
Калгари, Канада
Do you need to purchase admission if you aren't going to go on any rides?
Hello,
Hope you are having a great day. There is no cost to enter Galaxyland. You can purchase points for individuals rides or an all day ride wristband, but otherwise you are welcome to come and check out Galaxyland.
How would you get 2 points for the haunted house?
Hello,
You can visit any admission cashier at Galaxyland or we have a new self serve kiosk at the entrance of Galaxyland that can sell points. Hope you have a great visit.
i was wondering how much the pricings were because I just called and asked galaxy land about the haunted house and they said it was around $8.50 but do you know how much it is?
Hello,
The Haunted House requires 2 points to enter and points are $4.00 each, so it will be $8.00 to enter. You can purchase an all day ride wristband for $45.00 which would include unlimited access to the Haunted House. Hope you have a great day at Galaxyland.
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