Hales of Cartmel

Hales of Cartmel, Картмел: отзывы

Специализированные и сувенирные магазины
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Поблизости
Адрес
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Рестораны
51 на радиусе 5 км
Достопримечательности
45 на радиусе 10 км

4.5
56 отзывов
Отлично
44
Очень хорошо
6
Неплохо
0
Плохо
2
Ужасно
4

happymother2018
Графство Чешир, UK36 публикаций
Lovely service and good ice cream
авг. 2021 г.
The lady serving was super helpful and ice cream was really good.
Lots of choice and she was totally up on allergens
Опубликовано 17 августа 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.

Lucy P
2 публикации
A fantastic ice cream shop that takes pride in catering for allergies and vegans
июль 2021 г. • Семейный отдых
Such a fantastic little vegan friendly and allergy aware ice cream parlour with a huge selection of drive creams and toppings. The owner was so welcoming and knowledgeable and I’d thoroughly recommend a visit - for more details, read my thorough review on my personal blog Lucy’s Friendly Foods
Опубликовано 3 августа 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.

Germaine
4 публикации
Unfriendly, Rude Staff Member
июль 2021 г. • Семейный отдых
Hales icecream was recommended by LakeLand Segway and the Priory Hotel so my children and I were really looking forward to it. Unfortunately the lady working in the shop was extremely unwelcoming and rude. My family and I happily wear face coverings everywhere but in Cartmel no-one was wearing them. She asked us to put on face coverings in a very derogatory fashion and when I explained that we had left our face coverings in the car because of the new English rules she was really argumentative and rude. The biggest laugh is, she wasn't wearing a face covering?!! The icecream looked delicious but this Hales staff member needs training on how to deal with customers in a far more positive manner.
Опубликовано 22 июля 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
An interesting interpretation of events. Upon entering the shop Germainemcs 4 children were all under the age of 16, when politely asked to sanitize 2 of them did and Germainemcs and 2 of them didn't. When i approached the ice cream counter to welcome them in my full screen visor I asked if it was possible for the 3 people who haven't used the automated sanitizer to sanitize please and would it be possible to wear a mask as the polite notice requests on entry. Germainemcs didn't stop to look at any notices as she was too busy on her phone at the time of entry. The response was curt and abrupt to say we are from Scotland. I politely tried to explain the business's position on this to be greeted with FFS are you going to serve me or not? It was at this point that I said irrespective of face masks I would not be serving their party. In this age of technology it is too easy to fabricate a review of your actions to cover up how you have behaved towards staff in a retail environment. Hales has CCTV coverage of this event for factual content to protect their staff and customers. On the issue of nobody in Cartmel was wearing masks again this is NOT true, it may have been the case in the outdoor woods area of segways which is understandable and when walking around the village but in shops and restaurants masks are politely requested to respect each other.
Опубликовано 24 июля 2021 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

Mark B
2 публикации
Won't sell ice-cream on the hottest day of the year
июль 2021 г. • Путешествие в одиночку
On the hottest day of the year before 3pm the owner did not want to sell her ice cream because she had shut early. She said I could have an ice lolly from the fridge, but I don't see how this is different from scooping some herself. The door was open. The till clearly wasn't shut either. Really disappointing service.
Опубликовано 17 июля 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
Mark, as explained as it was Races day the last scoops of ice cream are clearly displayed on the flavours board each day. On Races day we finish scooping at 1 30pm, if you are in the wueue you wull be served. Normally thus is a later tine of 4.30pm. This is to allow a full daily clean down of the food preparation area which with COVID safety takes considerable amount of time both before the shop opens and closes. As you can see I was still doing this 1.5 hours after the last scoop! Alternative ice cream tubs inc both top selling flavours and vegan options and a full range of lollies were offered from out back up freezer. Which is normal practice. The reason the shop doors were open, as you clearly stated a very hot day and Ventiliation is key for all our safety during this pandemic. I'm sorry you felt disappointed.
Опубликовано 20 июля 2021 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

Wander02152859791
1 публикация
Amazing selection of local luxury ice cream.
июнь 2021 г. • Для двоих
We popped in to have a look at the gifts and stumbled upon gluten free tiffin bars. The lovely lady in the shop saw how excited I was and showed me the gluten free ice cream cones and the huge selection of ice creams.
I had black currant and cream and plum and damson. I eat far too much ice cream and this was some of the best I have had for a while.
My partner really enjoyed his mince pie and sticky toffee pudding ice cream.
Worth every calorie.
Опубликовано 2 июля 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
Thankyou for your review we value and appreciate it. It was lovely to see your smile when you realised what choice and options you had with your dietary requirements. Hope to see you again on your next trip.
Опубликовано 5 июля 2021 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

ruth
Darwen, UK4 публикации
Lovely
май 2021 г. • Для двоих
Lovely little shop, amazing selection of ice cream. Staff was extremely friendly and found some perfect gifts to take back home :) will be back again tomorrow for another ice cream!
Опубликовано 22 июня 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
Thank you for taking time to add a review it's greatly appreciated. Look forward to seeing you again on your next visit.
Опубликовано 5 июля 2021 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

wlw1961
Ulverston, UK5 публикаций
Shopping with Cheryl's help
дек. 2020 г. • Путешествие в одиночку
I'd like to thank cheryl she has been brilliant throughout lockdown if iv seen anything on facebook from the shop iv messages cheryl from hales of cartmel and she has sent me photos and prices of the products I'm interested in and posted them out for me shes been a godsend and has kept me going with presents for people over Christmas too I especially like the kloche gifts and of course the sweets , anything she gets in that she thinks i will like she contacts me with information on it , shes gone above and beyond for me and I'd like to thank her very much , as theres nothing better than giving personal gifts to people you care for to keep their spirits up and hales of cartmel have certainly done that , I look forward to being able to come into the shop when they are allowed to open again just to meet cheryl and thank her personally , my latest purchase is peter rabbit snuggle blanket and book for my daughter who is about to have her baby it was sent out to me and recieved the very next day , I couldnt believe it , my daughter will love it when she sees it , so thanks again and i will hopefully see you very soon xx
Опубликовано 7 марта 2021 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
Thankyou Wendy, it's been a pleasure helping you and your family through what has been a difficult time for us all. I look forward to the day we finally get to meet face to face.
Опубликовано 8 марта 2021 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

Brucestewart
Livingston, UK8 630 публикаций
Great range of items for sale
сент. 2020 г.
Inside this shop it's a bit of a cross between a rabbit warren and Aladdin's cave but there is a great range of stock for sale. After walking round the shop a couple of times inspecting items for sale my wife eventually decided to purchase some very reasonably priced pottery tea light holders. With the darker nights having drawn in they are now in use every evening. She is very pleased with her purchase and only wishes she had bought a few more to give away as presents.

If going to Cartmel you should look out for this shop.
Опубликовано 18 ноября 2020 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.

CAROLINE MCCOOL
Глазго, UK1 публикация
Lovely items for baby
авг. 2020 г. • Семейный отдых
Just had a delivery of Peter rabbit baby items . They are gorgeous. Staff very helpful and curtious. Thank you so much
Опубликовано 1 сентября 2020 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
Thank you for taking the time to add a review, and for your comments during the ordering service how helpful and easy it was to complete. So pleased we were able to help. Posting goods is always an option for anymore items to add to your collection.
Опубликовано 2 сентября 2020 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

Brendonsmum
Блэкпул, UK520 публикаций
Rude!
авг. 2020 г. • Для двоих
Lady, you’re no entry sign is clearly not visible hence the need for you to write a sarcastic chalk board message on the front of your cabinet - which you should really allow your customers to read before barking at them that it’s a no entry. Moving to the correct entry we again got barked at for not standing 4 metres from the only other people in there (all of whom were wearing masks & a very good 2m distance apart).
Customer service -0, can’t comment on the ice cream we wouldn’t give this rude, ignorant lady our money!
After being spoken too like dirt on her shoe & hearing her addressing the people in front in the same manner we voted with our feet.
Опубликовано 29 августа 2020 г.
Этот отзыв отражает субъективное мнение члена сообщества Tripadvisor, а не официальную позицию компании TripAdvisor LLC.
There are clearly 2 NO ENTRY SIGNS, Plus 4 Entrance signs clearly to the shop, there isn't 4m in distance to what you referred. I reminded you of the COVID Safety politely before having to raise my voice slightly due to the passing tractors and vehicles outside, how you behaved in the shop with abusive behaviour, is not a representation of the customer we are happy to serve, and this is why I refused to serve your group.
Опубликовано 30 августа 2020 г.
Этот ответ является субъективным мнением представителя руководства, а не компании TripAdvisor LLC.

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