Does the hotel organise airport pick ups and what is the e mail address?

Just take care, I've an experiment with this hotel, and they dealt with me with a much ignorance with my case, I was at the pool side,and because of the sliding ground surrounding the pool, then fall down on my backbone and my nick and on my head and lost my consciousness,I'd a nine stitches in my head and sever pain in my backbone and my nick, I'm still following up with doctors and doing X rays and MRI's and can hardly move once this happened, the GM came to me, and Firstly he brought his first aid kit and was trying to treat me on the pool, but other gusts shouted at him and told him NO he need a hospital of specifically an emergency room, also my wife asked him to call an ambulance, he just asked the gate security to drop my to the nearest hospital with hotel's car "Private Limousine", then once one of my friends came to the hospital, the security guy left us there and get back to the hotel. Although he knows that I'm coming from another country and doesn't know any thing Bahrain, and my injury was because of the sliding ground surrounding the pool. Can you imagine when I returned back to the hotel and was very sick after 9 stitches in my head and sever pain in my backbone and nick, he offered my to provide some food and juice and I can stay to 3 pm, was funny actually in his offer. I said No, no need. even once I've arrived my room, the reception started calling me to checkout telling that the hotel needs the room for another guest. I was feeling unsafe in this hotel, I left immediately just to save my family and to feel safe until I can drive back to the country I came from.

How can respond to the hotel’s reply on my review? They are falsifying facts and trying to turn the communication direction Also how can I get my rights after the dangerous injuries I’m suffering because of their unprofessionalism and ignorance? Can somebody help me how can I sue them?

when using the royal hammam there, i just wanted to make sure what the dress code in the hammam, do they give you disposable underwear or just a towel ? Thanks

is there beach access ??