Уважаемая Екатерина, Наши теплые приветствия с дизайн-отеля "11 Mirrors". Благодарим Вас за вопрос. Хотим проинформировать Вас, что мы не предоставляем номер для почасового проживания. Если Вас интересует номер для аренды для проведения фотосессии Вы можете обратится с запросом на наш официальный емейл или (+38044581 11 11). В случае возникновения дополнительных вопросов, пожалуйста, обращайтесь. Хорошего Вам дня. С уважением, Екатерина Крикун Hospitality Manager

Уважаемая Яна, Благодарим за Ваш запрос. В отеле есть горячая вода. Будем рады ответить на все Ваши вопросы. С уважением, Ирина Джулай Resident Manager

Dear Guest, Our warm spring greetings from 11 Mirrors Design Hotel. Thank you for your interest to our hotel. We will gladly provide all information following your questions. 1. Are the rooms noisy from street traffic at all? Following your question about street traffic noise, since we are located in the center of Kyiv the sound of cars from the central street with open windows is inevitable. Please note Signature Premium Room, Desire Deluxe Room have views of central street. On higher floors there is more quiet. Courtyard Standard Room, Incognito Superior Room’s windows are overlooking to courtyard and historical part of Kyiv, where you may find more privacy from a bustling city. 2. Can you open the window for fresh air in the room? At all room categories you are able to open windows for room airing. 3. What's the difference between a signature premium room and a deluxe room? The room area of Desire Deluxe Room is 37 sq.m, Signature Premium Room is 39 sq.m. There is a shower & bath tub in Signature Premium, in Desire Deluxe Room there is only shower. Both categories have panoramic city center view. As well, there is different furniture placement. You may see a virtual guide of our room categories at our web site. Unfortunately we are not able to provide a link here. 4. Is breakfast being served these days at the hotel? The breakfasts are served at our panoramic restaurant, also you may order breakfast via room service. 5. Does the hotel have a lounge for Marriott Elite members? As you know, we are a Design Hotel and the participation of Design Hotel Association in Marriott Bonvoy program is a bit different and limited comparing to other hotel chains and we have special policies and conditions to follow in order to be a part of it. Lounge access service is not available at Design Hotels. In case of any additional questions, please contact us anytime. Have a wonderful day ahead. Kind regards, Kateryna Krykun Loyalty & Reservation Coordinator

Dear Mr. Halmstad, Our warmest greetings from 11 Mirrors Design Hotel. First of all, we would like thank you for interest to our hotel. According to your request, we would like to provide you with the following information: there is no SPA complex at our hotel but we have great cooperation with Leonardo Wellness Center which is located within two minutes walking distance from the hotel. Our guests are provided with special rates while visiting the club. One daily visit costs 350 UAH (approx. 12 Euro) and it includes visiting: - Fitness (Gym; Studios for individual and group classes; Pilates Studios; Boxing and Kick Boxing Studio; Personal and group trainings). - Swimming Pool (25-meter swimming pool; Hydromassage Zone; Children's pool; Aquafitness Classes). - Sauna Center (Bath complex; Russian bath; Hamam; Roman bath; Jacuzzi; Cold Plunge Pool; Switches and Soap Massage; Peeling). For additional payment and upon prior bookings it is possible to get treatments and massages from Beauty Salon (Dress up studio; Manicure and Pedicure; Solarium) and SPA (SPA procedures; Beauty equipment; Facial esthetics; Thalasso treatment; Cryotherapy; Salt Caves Therapy). Leonardo Wellness Centre is opened daily: from 7:00 a.m. till 10:00 p.m. on business days, and from 8:00 a.m. till 10.00 p.m. on weekends. Another option is FIZIKA Fitness space, which is located across the street from our hotel (2 minutes walking). The conditions are the same, except that there are no swimming facilities. The price is 300 UAH. The opening hours from 7:00 a.m. till 11:00 p.m. on business days, and from 9:00 a.m. till 9.00 p.m. on weekends. Should you have any further requests, we are always happy to help. Best regards, Kateryna Krykun Loyalty & Reservation Coordinator

Dear Joanne, Our warm greetings from 11 Mirrors Design Hotel. Thank you for your question addressed to us. Regarding it, we would like to inform you about one of our main room features – it is a see-through bathroom as while creating a hotel’s interior we were following our main conceptual idea of reflections and mirroring everywhere. However, it does not mean that all our rooms are designed the same as for the full privacy in the bathroom we do recommend to book our Courtyard Standard Room or Incognito Superior Room where the glassy wall in the bathroom is equipped with special jalousie system allowing hide its transparency in case of necessity. Please, check our main room categories and room type configurations by following our virtual tour for a better visualization of our conception. At the same time, feel free to contact us directly for more detailed information. Kind regards, Olesia Konovalova Resident Manager