Спасибо за вопрос! Завтрак проходит с 7:00 до 10:30. И, конечно, можно также заказать завтрак на вынос. Такой заказ нужно сделать на стойке приёма до 18:00 предыдущего дня.

В мое прибывание в отеле вода была холодной)

В гостинице 6 этажей. Номера расположены на 2-6 этажах. На каждом этаже есть номера всех категорий. Лифты есть (3 шт). Конечно, при необходимости сотрудники помогут с багажом.

We can definitely arrange a transfer from the Pulkovo airport to Petro Palace Hotel for you. However, to make this happen we have to ask you for some additional information: • DATE and TIME of your arrival • Your FLIGHT DETAILS (i.e. Flight number and city of departure) • Reservation number at the hotel There will be a driver waiting for you in the arrival hall with a Petro Palace Hotel sign and your last name on it. If you are more than 3 people or have a lot of luggage with you we recommend ordering a minivan (4-9 seats) for 4100 rubles. The price for minivans is valid from 7.00 to 23.00, at night time the price increases by 50 percent. We will put this sum to your room account once you check in If you’d like to use this service, please let us know at concierge at petropalacehotel dot c o m, and we’ll send you a confirmation, that is the evidence of a transfer organization. Looking forward to hearing from you! Best regards, Alexandra Concierge Service