We reserved through the Booking.com and arrived at midnight, but the Receptionist told that they are not accepting any bookings after midnight even Did Not open the doors!!! Please be very careful the lady was very rude!!! Unfortunately don’t have any photos as did not have any chance even to enter to the guest house!!!
Очень приятная атмосфера, номера удобные, чистые. Накормили очень вкусно и красиво оформили всю еду. Есть красивый сад, детская площадка и пляж недалеко. Я была более чем довольна. Если ещё приеду в этот район, то снова к ним обращусь.
This is the sweetest guesthouse! A lovely garden, a view of the mountains from the second floor, and little nooks to sit in everywhere. The rooms are spacious, clean, and equipped with everything you might need. The wifi is fast. And the owner, Lena, is wonderful. Not only does she go out of her way to make sure you have everything you need, but she cooks the most amazing breakfasts! Kaji Say is so much nicer than Bokonbayevo! The lake and the mountains are right there; you wake up surrounded by immense beauty.
The reviews of this guest house are very good and when we arrived after a two hour and a half hour drive from Karakol, the place looked great and we were looking forward to our stay. That's where the nice experience ended. We introduced ourselves and asked about our rooms. From the look on the manager’s face she wasn’t expecting us (we booked our rooms months in advance). She didn't speak English and we didn't speak much Russian. To get to the point - she said there had been a water pipe leak and our rooms had no water (strange they didn't try and contact us before we got there). Anyway they said we couldn't stay. In other words, they had double booked our rooms. We had an eight month old baby with us, it was very hot and we asked what she was going to do? She took us to another guest house and left us there. No apology. The other guest house then said they couldn't take us and they took us to what turned out to be a back-packer motel. Not the place for an eight month old baby. We then decided to drive the five hours to Bishkek, our next destination. The moral of this review is; Double check your booking at this guest house because they won’t give a damn, even if you have an eight month old baby.…
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