Dear ScotlandRosslea, We would like to thank you very much for your positive comment and assessment about our Gran Tacande on TripAdvisor. Reading positive comments like yours makes us really happy. Thank you so much! We are very pleased to read that you found our Guest Experience department very professional as it is crucial for us to offer our guests an unforgettable personalized experience. Moreover, reading that our staff at the restaurant helped you to have a wonderful dining experience makes us very glad as it is very important for us to have helpful, friendly and motivated personnel. Furthermore, we are very happy to read that you enjoyed the beautiful sunset view from your room, the open plan design as well as the toiletries selection and the spacious wardrobe. We are very satisfied to read that you had a pleasant sleep experience as we aim to offer our guests a peaceful and relaxing experience during their vacation. Now, focusing on a more gastronomic aspect, it makes us feel much fulfilled to know that you found our breakfast and dining selection outstanding and complete as we understand it is important to have a varied breakfast and a wonderful and unique dining experience surrounded by harmonic music. Finally, we would like to express our thankfulness for your recommendation and we are overjoyed to hear that you added Gran Tacande to your "must return" list!. We will be looking forward to offering you another wonderful holiday! Kind regards.