Dear Guest,
Thank you for your review of our hotel. We appreciate your feedback, and we're glad to hear that you had an overall positive experience, despite a few drawbacks.
As the hotel is quite large, we understand that it can get noisy at times. We apologize for any inconvenience this may have caused you during your stay.
We are pleased to hear that the rooms were clean, although we understand that it can be challenging to remember your room number if you stay for a couple of days. We appreciate your understanding in this matter.
It's great to know that you found the level of service to be good for a hotel at our price point. We're also happy to hear that you enjoyed dining at our restaurant, White City, and that the service and food met your expectations. We will pass along your appreciation to Victor, who provided you with excellent service.
Thank you again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.
Best regards,