неделя отпуска в Нью-Йорке - Graduate By Hilton New York

Hello pproch342750,

Firstly, thank you for taking the time to share your thoughts about your recent experience at the Graduate New York. We take pride in the positive aspects you have noted. It's good to hear that you found our hotel to be a comfortable and convenient place to stay.

Your commendation about the Graduate New York having a relaxing environment is also very motivating as creating a serene and restful atmosphere for our guests is part of our core values. We genuinely aim to make our guests feel at ease, and help them unwind, much like a home away from home, as we believe this to be an integral part of any hotel stay.

However, it’s unfortunate to learn that our breakfast offerings didn't live up to your expectations. Food is an immensely important aspect of any stay, and it seems you wished for our breakfast to reflect more variety, traditional offerings and dynamism. We understand how variety can keep meals exciting and more diverse, and how repetition of the same options can become tiresome.

We hope to welcome you back in the future, where we can give you the opportunity to experience the improvements we have made in our breakfast options. Our intention is to not only meet your expectations next time but to exceed them.

Mohit Malhotra
General Manager